
Usage guide and House Rules
Please be sure to read the following points before using the facility.
Instructions for use from check-in to check-out are available.
Please be sure to follow the instructions below to enjoy HIKE to the fullest.
[Check-in] From 15:00 to 20:00
・Please be sure to let us know your check-in time by the day of your stay via a message on the reservation site or other means.
*If we do not contact you, we will not be able to accommodate you check-in and may cancel your reservation on the day.
・Check-in will be in person, where you will be handed over keys and have the house rules explained.
・Please make sure all guests check in together. (Separate check-ins are not accepted.)
[Check-out] From 8:00 to 11:00
・Please let us know your check-out time when you check in.
・On the day of check-out, you will meet with a member of staff in person. You will be required to pay the rental fee and check for any forgotten items.
*We are troubled by the large number of people who just leave without saying anything.
[Cancellation policy] Follows the cancellation policy of the reservation site.
In case of cancellation, please follow the reservation site's policy to receive a refund.
*Please contact the reservation site for inquiries regarding changes, cancellations, refunds, etc., or for receipt issuance.
[Child Policy]
Preschool children are welcome to stay, but there is no child rate. Please book as one person. (For children under 3 years old, please follow the rules on the booking site.)
[Payment method]
Credit card payment (Visa, MasterCard, JCB, American Express, Diners Club)
QR payment (PayPay, Alipay+)
[Guest Policy]
Maximum 6 people
*An additional waiting room for tour guides can accommodate 2 people.
[Parking]
Free (approximately 4 cars)
The road to the parking lot is narrow. Please allow yourself plenty of time and drive carefully and safely.
[Wifi]
Wi-Fi is available.
[Age Restriction]
20 years or older
As long as the representative is 20 years of age or older, people under the age of 20 can also use the service.
*Groups consisting of only under 20s are not allowed.
[Non-smoking/Smoking]
Smoking is prohibited on all wooden decks within the building.
There are ashtrays outside, so please use them.
[Prohibited acts]
Please refrain from using the facility for parties or noisy gatherings, or for gatherings with more than the number of guests staying at the facility.
Please inquire in advance if you wish to invite guests other than those staying at the facility. A separate facility usage fee will apply.
Fire is prohibited on the wooden deck.
[Pets]
[Firework]
Handheld fireworks only are permitted within designated areas.
Please be sure to let us know if you are using fireworks.
To prevent fires, please refrain from pointing them at grass, plants, or flammable materials.
The use of open flames comes with the responsibility of causing fires.
[Rubbish]
Please separate your trash.
There are trash cans on site. Please separate your trash according to the labels on the lids, etc.
You do not need to take your trash home, but we ask that you purchase an amount that is considerate of the environment and food waste.
[Compensation] You will be required to pay compensation for any damage or stains.
You will be required to pay compensation for any damage or soiling of facilities or equipment.
Please be sure to let us know when you check out.
If you do not let us know, we will ask you to refrain from staying with us in the future.
