
Usage guide and House Rules
Please be sure to read the following points before using the facility.
Instructions for use from check-in to check-out are available.
Please be sure to follow the instructions below to enjoy HIKE to the fullest.
[Check-in] From 15:00 to 20:00
・Please be sure to let us know your check-in time by the day of your arrival via chat on the reservation site, etc.
*If you do not contact us, you may not be able to check in.
On the day, you will check in face-to-face with a staff member.
・Please make sure that all guests check in together. (Separate check-ins are not accepted.)
[Check-out] From 8:00 to 11:00
・Please let us know your check-out time when you check in.
・On the day of check-out, you will be asked to meet with staff.
[Cancellation policy] Follows the cancellation policy of the reservation site.
In case of cancellation, please follow the reservation site's policy to receive a refund.
*Please contact the reservation site for inquiries regarding changes, cancellations, refunds, etc., or for receipt issuance.
[Child Policy]
Preschool children are welcome to stay, but there are no special rates for children over the age of 3.
Please make reservations for one person. (For children under 3 years old, please follow the rules on the reservation site.)
[Payment method]
Credit card payment (Visa, MasterCard, JCB, American Express, Diners Club)
QR payment (PayPay, Alipay+)
[Guest Policy]
Maximum 6 people
*Excluding mountaineering rooms where only mountaineering guides can stay
Due to legal restrictions, we cannot accommodate more than 6 people.
[Parking]
Free (for about 6 cars)
The road to the parking lot is narrow. Please allow yourself plenty of time and drive carefully and safely.
[Wifi]
Wi-Fi is available.
[Age Restriction]
20 years or older
As long as the representative is 20 years of age or older, people under the age of 20 can also use the service.
*Groups consisting of only under 20s are not allowed.
[Non-smoking/Smoking]
Smoking is prohibited throughout the building.
There is an ashtray outside, so please use it.
[Prohibited acts]
We ask that you refrain from using the facility for parties or noisy banquets, or for guests with more than the number of guests staying at the facility.
Please contact us in advance if you wish to invite guests other than overnight guests. A separate facility usage fee will be charged.
[Pets]
Pets are not allowed.
Please inquire about guide dogs and service dogs.
[Firework]
Hand-held fireworks only allowed within designated areas.
Please be sure to let us know if you plan on using fireworks.
To prevent fires, please do not use it on grass, plants, or flammable items.
[Rubbish]
Please separate your trash.
There are trash cans in the facility. Please separate your trash according to the instructions on the lids. There is no need to take your trash home with you.
[Compensation] You will be required to pay compensation for any damage or stains.
You will be required to pay compensation for any damage or soiling of the facilities and equipment.
Please be sure to let us know when you check out.
If you do not notify us, we may refuse to accommodate you in the future.
